Sytel's aim is to make information easily accessible for anyone with an interest in contact center solutions. Publically available information can be found on this site whilst confidential information, with restricted access to existing customers and partners, will require a username and password which can be obtained by emailing

Gives an overview of what makes Sytel different.

Press Releases
What's been happening in the world of Sytel.

White Papers
A more in-depth look at our approaches to some of the challenges facing the contact center and IP communications industry.

Case Studies
Studies on how Sytel solutions have met the requirements of our customers.
Traces the history of the regulation of outbound dialers and Sytel's part in the story.

Outbound Test Drive
Run a campaign simulation using Oceanic™.

Useful Links
Websites that may be of use to the contact center professional.