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Sytel business partner

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Solutions whatever your business ...

Softdial Contact Center's comprehensive features and versatile architecture means that it can be deployed with the same high performance and efficiency in a wide range of business applications, from the most complex market research and telemarketing campaigns to the tracing and collecting of debt.

Advanced Inbound call handling and routing features mean that it is also the platform of choice for all types of customer service applications.

Market Research
Tailor any project with customised scripting and reporting.

Rich blended contact center features for efficient debt collection.
Maximise agent talk time whilst remaining compliant.

Customer Service
Blend real and virtual agents for maximum call throughput.