Michael McKinlay
Michael McKinlay - Sytel CEO

CCWMichael McKinlay is the founder and CEO of Sytel Limited. He is highly regarded for the lead he has given markets all over the world on responsible dialing practices and is an advisor and mentor to many of the marketing and telecommunications regulators around the world.

Originally from New Zealand, Michael spent his early computing years in IBM and Fujitsu where he held a number of senior management positions. He is a graduate in Mathematics and Economics from Victoria University, Wellington.

about us

Sytel Limited is globally respected for its CallGem™ contact center solution and in particular for its soft dialer, Softdial Plugin® which employs an advanced contact center simulation technique to achieve high performance dialing under compliant conditions. As the leading proponent of performance dialing under compliant regulations, Sytel are involved in advising many of the world’s leading marketing and government bodies on preparing their guidelines for the industry.

In fact, in July 2011 Sytel CEO Michael McKinlay won the Contact Center World 2011 UK Industry Champion Award, for his work on outbound regulation and compliance over the previous 15 years.

As the contact center market continues to develop and evolve, we are looking forward to a challenging, yet exciting period of growth. We hope you find this site useful - feel free to contact us if you have any queries or require more information about us, our plans or our products.

Sytel business partner

If you are interested in joining our network of business partners, please contact us at info@sytelco.com.

Contact Us
Talk to us about what Sytel technology can do for you.

How to Find Us
How to get to Sytel headquarters.

Our History
Our background and our experience.

Our Mission
What drives us and what we aim for.
Our People
Our people are the best in the industry -  and at your service.

Our Partners
Who we work with.

We are always looking for talented and enthusiastic individuals to join the team.

How we are supporting a community in Samoa