Welcome to Sytel

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. Sytel solutions for telecoms providers, hosted/ cloud service providers of contact center services and enterprise end users are driving agent productivity in over 50 countries.

Our secure, resilient IP telephony and media infrastructure software enables excellence in market research, telemarketing, customer service, collections and more..

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Latest Blog

Apps vs Chat Bots

As apps become more sophisticated so do some of their negative points. Whereas Chat Bots are becoming more important for contac…

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Sytel engages with Ofcom

Sytel responds to Ofcom regarding their December 2016 Policy Statement.

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Case Study

Sytel Delivers Improved Efficiency for Nielsen

Nielsen chose Sytel's dialer knowing it would maximize productivity whilst maintaining compliance with US legislation.

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